Last updated: 02 October 2025

Welcome to La Nosa Skincare ("we", "us", "our"). By using our website www.lanosaskincare.com.au ("Website") and purchasing our skincare products, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By accessing and using our Website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced herein. If you do not agree, please do not use our Website.

2. Eligibility

To make a purchase, you must be at least 18 years old or have the permission of a parent or legal guardian. By placing an order, you confirm that you meet these requirements.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However:

• Product colours may vary slightly from images due to lighting or screen settings.

• We do not warrant that product descriptions or other content is error-free.

• All products are subject to availability and may be withdrawn at any time.

4. Pricing and Payment

• All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.

• We reserve the right to change pricing at any time without notice.

• Payment must be made at the time of purchase via our approved payment methods.

• Orders will not be dispatched until full payment has been received.

5. Shipping and Delivery

• We ship to locations within Australia.

• Shipping costs and estimated delivery times are provided at checkout.

• We are not responsible for delays caused by postal services or external carriers.

6. Returns and Refunds

Our returns and refunds policy is in accordance with the Australian Consumer Law.

You may be entitled to a replacement if the product you receive is:

• Faulty or damaged

• Not as described

• Not fit for purpose

To request a replacement, please contact us within 14 days of receiving your order.

For more details, refer to our Returns Policy.

7. Skincare Disclaimer

Our skincare products are formulated for topical use only. Please:

• Read all labels and instructions before use.

• Perform a patch test before full application.

• Discontinue use if irritation occurs.

• Seek medical advice for pre-existing skin conditions or allergies.

We are not liable for any adverse skin reactions that may occur from the use or misuse of our products.

8. Intellectual Property

All content on our Website including images, logos, text, and product designs are the intellectual property of La Nosa Skincare or its licensors. You may not copy, reproduce, or distribute our content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential loss arising from your use of our Website or products.

• Our liability is limited to the replacement or refund of the product as required by Australian Consumer Law.

10. User Accounts

When creating an account, you agree to:

• Provide accurate and complete information

• Keep your login details secure

• Notify us of any unauthorised use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

12. Governing Law

These Terms are governed by the laws of Queensland, Australia, or the state in which our business is registered, and you agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.

13. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting to the Website. Your continued use of the Website constitutes acceptance of the updated terms.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

La Nosa Skincare

Email: lanosaskincare@gmail.com
Address: PO Box 7168, Southport Park, QLD, Australia